opkclothes.blogg.se

This may not be who you purchased the Polycom device you have any Polycom support ticket to backup your broad statement ?

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you. In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.Įnd Customers are unable to open a ticket directly with Polycom support. This is best dealt with a support ticket. In addition Meeting Invites from an external source may strip out the TNEF Information from the Email Body so we have no useful URL to form the meeting invite so in addition we may also need to see Exchange and additional logging.

Settings > Logging > Module Log Level Limits > SIP > Debug Settings > Logging > Global Settings > Global Log Level Limit > Log File Size (Kbytes) > VVX prior to 5.5.0 = 180 after 5.5.0 = 1000 or Trio 10240 Resolution: Have a look => here  Logging > Global Settings > Global Log Level Limit > Debug Question :How can I troubleshoot simple Skype for Business, LYNC or Office365 issues? The Log snippet you decided to post is not in any debug level so we could see the signalling failing so therefore the community's Skype for Business FAQ contains this post here: On the application log of the Trio 8800 we found the following events when we try to join meeting from the Polycom device:Ġ614140606|app1 |5|00| Input Output isCallLogRejoin(0) Subject Exist(1)Ġ614140606|app1 |4|00|AppHybridC::procLclMsg conference call, increasing watchdogTimeOut to 20000Ġ614140607|sip |4|00| no MedSessHdl found. External user doesn't kwow the meeting room address so the user that receive the invitation needs to forward the request to the room. We have this problem only if the SFB meeting comes from an internet account (user not present in our organization) and we forward the meeting to the Room configured in the Polycom SFB settings. We cannot join Skype for Business meetings from the "Join" button but we have no problem if we try to join meeting using SFB client. provisioned with Skype for Business on Premise accounts.